Customer Service Consultant -Work from Home (Denver) ($18.00 ...
Employer Industry: Automotive Retail
Why Consider This Job Opportunity...
Hourly rate up to $26.70
Opportunity to earn a performance-based sales incentive in addition to hourly rate
Comprehensive benefits package, including paid sick, vacation, and holiday time
High-energy sales environment with opportunities for career growth and advancement
Team-oriented and supportive work environment
Opportunity to provide an iconic customer experience
What To Expect (Job Responsibilities)
Connect with inbound customers online and over the phone to understand their car purchasing needs
Guide customers towards vehicles in the CarMax inventory that meet their requirements
Assist customers throughout the car buying journey, from online sales to financing and delivery arrangements
Ensure a seamless transition from online to in-store purchasing for a superior customer service experience
Mentor other team members as your skillset expands
What Is Required (Qualifications)
Preferably sales and customer service experience, preferably in retail
Ability to thrive in a fast-paced sales environment
Strong listening skills and customer focus
High level of self-motivation to achieve performance goals
Excellent written and verbal communication skills
Ability to learn and adapt to new technologies
Open availability for flexible shifts, including nights, weekends, and holidays
Must live within 60 miles or 1 hour of the Customer Experience Center (CEC) location
How To Stand Out (Preferred Qualifications)
0-2 years of experience in a sales or customer service role in the automotive industry
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